When the support agents deliver onsite support, they can fully experience the value of IHLP Move.
With IHLP Move by the hand, there is access to relevant information that helps you to make the right decision. The tickets can be processed with a minimum of entries through shortcut options such as Quick Forms and photo documentation. Consistent use of color codes and icons makes it easy to navigate through your working processes and tickets. So, with IHLP Move, you never doubt about when to start an effective first aid in your Incident process, or just accept an order, or follow up and check out how many tickets that have been reported on one of your systems, which you can access by IHLP Move.