Operation Management integration
Smooth interaction between operations and support is one of the crucial points in the service desk function. That is why iSpoc has prepared IHLP® 2007 for integration with selected operations-monitoring systems and remote access tools.
SCOM
IHLP® 2007 can be integrated with SCOM, so that, for example, events in SCOM will generate incidents in IHLP® 2007.
VNC Remote Access - Netop Remote Control - Remote Desktop Connection
IHLP® 2007 is prepared for integration with VNC Remote Access, Netop Remote Control and Remote Desktop Connection, which allows the IT staff to take control of PC's, read event logs, access the organisation's servers etc. - directly from IHLP® 2007.
Read about IHLP® 2007 CTI...
Read about System Management integration...
SCOM
IHLP® 2007 can be integrated with SCOM, so that, for example, events in SCOM will generate incidents in IHLP® 2007.
VNC Remote Access - Netop Remote Control - Remote Desktop Connection
IHLP® 2007 is prepared for integration with VNC Remote Access, Netop Remote Control and Remote Desktop Connection, which allows the IT staff to take control of PC's, read event logs, access the organisation's servers etc. - directly from IHLP® 2007.
Read about IHLP® 2007 CTI... Read about System Management integration... 
