Process Maturity Assessment
How prepared is the organisation to work with a process-oriented approach in the IT department? Process Maturity Assessment is a special analysis method based on self-evaluation and responses to questions. The purpose is to provide the organisation with a quick overview of its process-preparedness.
The advantages of the Process Maturity Assessment are, for example:
The advantages of the Process Maturity Assessment are, for example:
- The organisation's IT Service Management disciplines are identified and mapped
- It is clarified where in the organisation an effort is required, and where improvements can be made
- Service Management projects are launched with fewer risks and greater security
