Process Mapping
The purpose of Process Mapping is to map and document the processes and link the process-mapping to the subsequent procedures and operational activities in the organisation. In this way, the processes are standardised. The advantages of Process Mapping are, for example:
The process diagrams can subsequently be entered into the customer's IHLP® 2007 solution. There is a direct line from the individual organisation's process design to the business rules and relationships with which the solution is configured and to the daily use of the IHLP® 2007 solution. These are all measures that contribute to the organisation's embedding of the processes.
- An overview is created of the respective processes
- The Service Management project is standardised and made more effective
- The organisation's processes are developed and improved
The process diagrams can subsequently be entered into the customer's IHLP® 2007 solution. There is a direct line from the individual organisation's process design to the business rules and relationships with which the solution is configured and to the daily use of the IHLP® 2007 solution. These are all measures that contribute to the organisation's embedding of the processes.
